Uncategorised – Service Business Academy

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3 steps to moving your business forward

Firstly, how are you doing? How are you adapting to the new way of working – are you managing to juggle the kids whilst still doing some work? That initial shock seems to have lessened and now it’s about adapting to what’s going on and realising that there will be a new normal. Eventually. It’s certainly not business […]

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What a difference a week makes!

It’s time to step it up. Yes, it’s been a bit of a roller coaster of a week but I’m encouraged by the number of business owners I’ve seen that are really using this time to step things up in their business. Life and business is changing there’s no doubt about that and the rate at which […]

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Decisions you make can lead to positive reinventions

The current coronavirus outbreak is on a scale that most of us have never seen or even imagined would happen in our lifetimes. Offices closed, shops with empty shelves, work and events being postponed have left people feeling worried and uncertain about the future but the world doesn’t stop turning. The businesses that will continue and […]

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Drowning with client work – here’s what to do

One of the most common challenges our clients face is balancing client delivery with the things they need to do to grow their business. We often hear comments like “I’m really busy with client stuff” or “I just didn’t have time to do <whatever business growth task is required>”. I’ve even heard business owners say they’re not […]

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The Power of Words

The Power of Words

I was surprised by their language I’m currently in a bit of a battle with our car insurance company. My 19 year old daughter wrote her car off (she’s fine, sadly the car is not) and I’m in the midst of agreeing the valuation. Or not! I had been really impressed by their communication throughout […]

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“I don’t want you to try; I want you to win.”

Homer Simpson™’s Business Insight

Homer Simpson: “I don’t want you to try; I want you to win.” What an insightful quote.  It’s so true. We can spend an awful lot of time, effort & money trying. When I think of trying it makes me feel like it’s going to be laborious and challenging. I don’t wake up in the […]

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What Love Island Can Teach Us About Business

What Love Island Can Teach Us About Business

Value sits in the relationship. The stronger the relationship you have with your client (or prospect) the more likely they are to work with you for longer. I was talking to one of my private clients the other day and exactly this point came up along with their retort of “it takes time to deepen […]

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It's our job to show up

It’s Our Job to Show Up!

I see it happen far to often. “Let me know if I can help” “Here’s the link to book on” “Get in touch if you have any questions” All of them are horrid passive statements. It’s our job to move towards them Our prospects dont want to work to buy our stuff. It’s our job […]

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Planning & Determination (New Balls Please...)

Planning & Determination (New Balls Please…)

Planning and determination are the two key ingredients to growing your business. What score would you give yourself for them? I do like watching Wimbledon. I’ve enjoyed particularly watching Coco Gauff. Coco is a 15yo who’s wiping the floor with the main players even though this is her 1st big tournament. I watched one of […]

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